Is Bestbuyenvelopes.ie trustworthy? Reviews and trustmark

Clare
5/25/2026
Excellent service and the goods arrived quckly.
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Response by Bestbuyenvelopes.ie
Dear Clare, Thank you for your kind review. We’re delighted to hear you were happy with our service and the quick delivery. We hope to welcome you again soon in our webshop! Kind Regards, Team Bestbuyenvelopes.ie
Valentyna Konopchuk
5/19/2026
They took a payments for the product but didn't ship it. They sent an email that product would be back in stock in a month and thay would ship it. but its never happend and didn't refund money because it's been almoust two months.
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Response by Bestbuyenvelopes.ie
Dear Valentyna, Thank you for your review. We are sorry to read that you are not satisfied, and we would like to clarify the situation, as we believe there is a misunderstanding. On Saturday 7 March, you contacted us regarding lead time for article 44455 (cellophane bags), which at that time was out of stock. We informed you of the expected lead time and also suggested alternative products that were available for immediate dispatch. We replied to your enquiry on Monday 9 March. In the meantime, on 8 March, you placed an order through our webshop for cardboard boxes and article 30157. Both of these items were in stock and were shipped the same day in one parcel. The shipment was delivered without delay on 12 March. On 12 May, approximately two months after delivery, we received your message stating that article 44455 was missing from your order. However, this item was not part of the order you placed and was therefore not included in the shipment. As such, we are unfortunately unable to issue a refund or credit for this product. We can also not send any replacement out free of charge for an item that was not purchased. Also claiming that the parcel was delivered incomplete is logically possible, but that needs be be addressed within a two weeks period after delivery. We always strive to provide clear communication and excellent service, as reflected in our other reviews. We are therefore disappointed that this situation, based on a misunderstanding, has resulted in a 1-star rating. We hope this clarification helps to resolve the matter. Should you have any further questions, you are always welcome to contact us at info@bestbuyenvelopes.ie or by phone on (01) 437 2470, and we will be happy to assist you. Kind regards, Team Bestbuyenvelopes.ie
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Ann Marie O Donovan
5/8/2026
Great service and lovely quality envelopes
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Response by Bestbuyenvelopes.ie
Dear Ann Marie, Thank you for your kind review. Good to hear that you are happy with our service and quality of our products. Hope to see you again soon in our webshop! Kind Regards, Team Bestbuyenvelopes.ie
Michael James
5/5/2026
Really quick delivery... just use the order again service... perfect.
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Response by Bestbuyenvelopes.ie
Dear Michael, Thank you for the review. Good to hear that your order was delivered quickly and that you are satisfied with our service. Hope to see you again soon in our webshop! Kind Regards, Team Bestbuyenvelopes.ie
F Mac
4/22/2026
Delivered on time, all well
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Response by Bestbuyenvelopes.ie
Dear F Mac, Thank you for the review. Good to hear that your order came on time and all was well. We hope to see you again soon in our webshop! Kind Regards, Team Bestbuyenvelopes.ie
Helena Mc Mahon
3/24/2026
I cant believe I didn't previously know of bestbuyenvelopes ! They are amazing ! My order arrived swiftly, packaged well and oh wow the quality, I am totally thrilled ! Good job !
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Response by Bestbuyenvelopes.ie
Dear Helena, Thank you for the kind review. Good to hear that you are happy with the delivery time and the quality of our products. We hope to see you again soon in our webshop! Kind Regards, Team Bestbuyenvelopes.ie

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