Changelly

| total 152 reviews |

73 reviews last 12 months

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NateLewi
4/27/2025
Got the follow-up asking for a review. Everything was quick and easy, but a bit more clarity on exchange rates would be perfect.
Reply
Response by Changelly
Hi there, and thanks for the feedback! We've shared it with our management and hope to improve the processing page with the rate. Our goal is to provide a 5-star experience, so it'll mean a lot to us if you consider giving us a higher rating. Thank you! 🙂 Regardless, we wish you a great day and only the best of swaps with Changelly!
Collier
4/26/2025
Got KYC’d so smooth I thought they skipped it. Nah, they just aren’t out here asking for my high school GPA and my cat’s maiden name like some others.
Reply
Response by Changelly
Hi there, and thank you for taking the time to review us. Indeed, we put much effort into keeping our KYC procedures as seamless as possible since we know that a lot of people don't appreciate KYC much. We appreciate your feedback and wish you a great day ahead!
How would you rate Changelly?
Monroe
4/26/2025
Used the app to buy some Litecoin with my card. Fast, simple, secure. But would be great if they offered more altcoins 🙏
Reply
Response by Changelly
Hello, Monroe! We're happy to see you enjoying our services and have shared your feedback with our upper management. Be sure that 1000+ is not the limit! Have a wonderful day ahead!
Raheem
4/25/2025
Just completed my trade and received a review request - nice to see they’re always looking to improve! Did a flip from bch to usdt. The rates weren’t fire, but it was fast, no kyc nightmares. Just wish they showed fees up front - had to dig a bit for that info
Reply
Response by Changelly
Hi, Raheem, and thanks for bringing the matter to our attention! Usually, all the fees are displayed during the second step of the transaction creation but if you don't see that info there, please be sure to let us know right away. Our support team is available 24/7 at support@changelly.com and the live chat on the main page, and will be able to confirm everything on the spot. We hope it wasn't too much of a hassle for you and that you consider updating your review and the given rating. Regardless, we wish you a great day ahead and the best of swaps in the future. Cheers! 🙂
Joe
4/25/2025
Love that they’re so customer-focused! got an email asking for a review - All great! Bought btc with my card at 3am cause I saw a dip and got FOMO. Transaction cleared before I even questioned my life choices lol
Reply
Response by Changelly
Hi, Joe! Thank you for the 5 stars and for noticing the transaction speed. We put much effort into keeping our transactions lightning-fast and don't plan on stopping anytime soon. 🚀🚀🚀 Enjoy your stay with Changelly!
Andrea Webb
4/25/2025
Bought some ethereum via apple pay while half-asleep in bed, didn’t even sit up - their ux smoother than my silk pillowcase 😜
Reply
Response by Changelly
Andrea, thank you so much for the positive review! Keeping our interface smooth and easy to use is one of our top priorities, and we appreciate you noticing it. We'll keep up the good work while you enjoy our services. 🙂 Have a good one!