Changelly

| total 161 reviews |

50 reviews last 12 months

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kidal x.
3/27/2026
meh... high fees, not worth.
Reply
Response by Changelly
Hello, Kidal! The Changelly fee is only 0.25% of each transaction. However, exchanges also withhold network fees for processing the funds out and through the blockchain. This fee is subject to change, so if it doesn't suit you today, please check again tomorrow. In the meantime, we hope you reconsider your rating and wish you a great day!
SHS
3/27/2026
Easy to use. Never had any problems
Reply
Response by Changelly
Hi there, and thank you for the positive review! Should you ever face any difficulties or need some guidance, please don't hesitate to reach out to us at support@changelly.com or via the Support button on the main page. The team is available 24/7 and will be happy to help anytime 🙂
How would you rate Changelly?
Rita Weda
11/29/2025
Mb I missed or didn't get the point but verification took longer than expected without any notifications. After contacting support, all documents were accepted and I could finish the exchange
Reply
Response by Changelly
Hi, Rita, and thank you for sharing with us! We take AML very seriously so some time may be required for the AML/KYC team to complete verification on their end. You did the right thing reaching out to our support team, and we're glad to see that everything turned out well for you in the end. Sorry for the inconvenience and have a great time with Changelly further. Cheers!
Nedel
11/28/2025
even the fee calc matched what it showed before payment. got confirmation onchain in 5 mins flat. can't say the same for those big-name cexs lately
Reply
Response by Changelly
Hello, and thank you! We always strive to find the best rates across the globe, and we're very pleased to receive 5-star reviews ⭐
Alfred Southerland
11/23/2025
Support kept copy-pasting answers like a bot. Problem fixed only after I tweeted about it. Now what?
Reply
Response by Changelly
Hi, Alfred! We're sorry to see you're dissatisfied with the work of our Support team. We'll bring your feedback to the attention of our management and do our utmost to offer you a better experience the next time. We'd appreciate it if you update your review afterward if we succeed. In the meantime, we wish you a great day ahead!
BitPulse
11/22/2025
I exchanged a large amount in bitcoins. The money fell into in a few minutes.
Reply
Response by Changelly
Hello, and thank you for the positive review! Good transaction speed is one of our top priorities, and we'll do our best to keep it that way. We're happy to see you enjoying it and wish you a great day!