Changelly

| total 152 reviews |

73 reviews last 12 months

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ETHBeliever
11/16/2025
Had like 9 diff low-balance tkens from old campaigns and I couldn't find them anywhere. Customer support helped me figure out which combos wouldn't trigger gas traps. Took a bit, but what a puzzle-solving! Props for the patience
Reply
Response by Changelly
Hi there, and thank you for the 5-star review! We're happy to have been able to help you and wish you a wonderful day ahead. Should you ever need us again, you know where to find us!
Zhang Yuhan
11/15/2025
Live chat was interesting if i can say that, respect for that. But why i gotta reverify every time i use new card? feelks like doing kyc in loops
Reply
Response by Changelly
Hello! When it comes to fiat-to-crypto operations, all purchases are processed on our fiat providers' end, so it means the verification is requested by them directly. Unfortunately, there is no way for Changelly to influence the purchase verification process. However, our providers strive to keep the crypto sphere safe, so we hope for your understanding!
How would you rate Changelly?
Sutay Kabba
11/14/2025
Invoices in USDT piling up. Used this app instead of the usual CEX maze. The conversion to BTC was OK. Not sure why it’s always that confirmation lag. Still faster than the exchange I used last week tho.
Reply
Response by Changelly
Hey there, Sutay, and thank you for the fair review! Should you ever come across any difficulties or lags, don't hesitate to reach out to us at support@changelly.com or via live chat on the main page. That's definitely not normal and our 24/7 support team will happily look into it on the spot. For now, we wish you a great day and hope your experience remains smooth in the future. Cheers!
Buriti
11/14/2025
ok so i was tryna move sum tron to usdc, ended up w error code idk#69420 or sum 🤡 thought i rugged myself. refresh 3 times, it’s THERE. wild wild west blockchain still alive
Reply
Response by Changelly
Hello there! We didn't fully understand your concern, but we'd be happy to help you resolve whatever issue you're facing. Please share your full story with us at support@changelly.com or the live chat on the main page. The team is available 24/7 and will be glad to investigate your case on the spot. Thanks in advance, and have a great day ahead!
Ruth Young
11/13/2025
mobile app froze right when I hit confirm. Scary moment watching a spinning wheel eat my money.
Reply
Response by Changelly
Hi, Ruth, and thanks for bringing the matter to our attention! First and foremost, let us advise you to use a strong WiFi signal to avoid any lag, not the mobile internet. But should that ever happen to you again, don't hesitate to reach out to our 24/7 support team at support@changelly.com or via the live chat on the main page – they'll happily check anything on the spot and perhaps advise you something more useful in the moment. For now, we wish you a great time with Changelly and the best of swaps ahead. Safe rides!
Mel D
11/12/2025
kitties i just did the swap like a few days ago and wowza "pls review us"💀 yall quick w that one. everythign went gud tho 💅
Reply
Response by Changelly
Thanks a lot, Mel! For both the kind words and the 5 stars, it really means a lot to us. We'll always keep up the good work and wish you the best of swaps ahead. Enjoy!